need to cancel your reservation? please follow these steps to cancel through the app or your browser.


before you arrive

  • mats and towels are available at no additional cost

  • we have a refillable water station ~ please bring your own water bottle, as we do not provide cups

  • please arrive a few minutes early to settle in before class begins

arriving for class

  • if you have not arrived within 3 minutes of the class start time, your reservation is no longer guaranteed and may be released to another student

  • classes begin promptly, and the doors are locked at the start of class

  • late arrivals cannot be accommodated and will be treated as a late cancellation, subject to the applicable fee

high season // early june – early september

  • pre-registration is highly recommended.

  • cancellations must be made at least 12 hours before class begins

  • late cancellations, late arrivals, and no-shows incur a $21 fee

low season // late september – early june

  • cancellations must be made at least 3 hours before class begins

  • late cancellations, late arrivals, and no-shows incur an $11 fee

class passes

  • expiration dates are firm, and unused classes do not roll over

  • all class passes have a generous expiration timeline. we send reminder emails as your pass approaches expiration so you have time to use your remaining classes

  • we encourage choosing the pass that best fits your practice rhythm

refunds

all transactions are final. studio credit may be offered on a case-by-case basis


we appreciate your understanding ~ these policies help us honor the time and space of our teachers and students